Ecommerce on Desktop and mobile
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E-commerce Development

E-commerce development built to improve sales and retention

We help e-commerce teams improve the parts of the customer journey that affect revenue: store performance, checkout, subscriptions, retention and measurement. Start with a practical review of what is working, what is getting in the way and what to fix first.

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E-commerce optimisation

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Performance marketing

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Growth

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Customer Retention

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Loyalty integrations

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CMS

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Analytics

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Bespoke Apps

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ui/ux

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strategy

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E-commerce optimisation

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Performance marketing

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Growth

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Customer Retention

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Loyalty integrations

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CMS

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Analytics

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Bespoke Apps

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ui/ux

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strategy

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E-commerce optimisation

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Performance marketing

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Growth

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Customer Retention

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Loyalty integrations

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CMS

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Analytics

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Bespoke Apps

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ui/ux

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strategy

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Why Choose Cross Digital for e-commerce?

Cross Digital combines Shopify development, conversion optimisation, lifecycle marketing and measurement. We look at the full customer journey — from product discovery and checkout to subscriptions, repeat purchase and operational hand-offs — then prioritise the changes most likely to remove friction. Selected client work has delivered 12% higher subscription retention and 6.8x ROAS from targeted campaigns.

E-commerce setup and optimisation: Shopify builds, subscriptions and integrations designed around how your operation works. Conversion improvements: practical changes to navigation, product pages, checkout and the post-purchase journey. Retention and lifecycle marketing: email, loyalty and subscription journeys that make repeat purchase easier. Measurement and prioritisation: analytics and a clear improvement backlog so you know what to test next.

See How We Help E-commerce Brands Scale
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A practical process for e-commerce improvement

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01
01
Strategy & Audit

We analyse your business, identify revenue leaks, and create a custom growth roadmap.
What this means for you: Clear next steps, tailored solutions, and expert recommendations.

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02
E-commerce Optimisation & Setup

We optimise or build your Shopify store, integrate subscriptions, and improve checkout flow.
What this means for you: Faster site speed, better conversions, and higher customer satisfaction.

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Performance Marketing & Customer Retention

We drive targeted traffic with SEO, paid ads, and email marketing to grow your customer base.
What this means for you: More sales, more repeat customers, and a scalable revenue stream.

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Ongoing Optimization & Scaling

We monitor, analyse, and adjust your strategy for long-term growth, providing hands-on support every step of the way.
What this means for you: Sustainable growth, less stress, and a team invested in your success.

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Top Dog Testimonial
Testimonials

What our clients say
about us

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Before working with Cross Digital, we struggled with checkout issues and delivery options, leading to customer complaints and lost sales. Their team quickly identified the problems and implemented a tailored solution that streamlined our checkout process and enhanced the user experience.The results have been fantastic—sales have increased, and subscriptions are up by 50% in just two months. Cross Digital's expertise in e-commerce optimisation and digital strategy has made a real impact. I highly recommend them!"

Richard Gordon

Top Dog Food and Supply

The Farmer's Dog Testimonial
Testimonials

What our clients say
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Since working with Cross Digital, we have seen a remarkable increase in sales by 20% and a significant rise in our regular paying subscribers of 1000+, 12%. The team at Cross Digital took the time to understand our business and customers. Our new website, backend systems, and digital marketing have all played a massive role in helping us scale. Their valuable data, insights, and creative ideas enable us to grow strategically and take our business to the next level.

Brian Balston

The Farmers Dog and Basil’s

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Testimonials

What our clients say
about us

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As designers ourselves we wanted a website which looked very minimalistic, professional and which was essentially image based to sell our practice and the work that we do. Cross Digital worked very closely with us throughout the entire process, advising us at every stage, sending us sample web pages for approval, and responding promptly to any requests we made for changes or amendments.

Frank James

Bobblehat

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What our clients say

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We were naturally apprehensive about entrusting our first website to a company that are based in the south as we are based in the north, all our contacts would have to be by email and phone but this has not been a problem at all. Their response to any issue or query has been second to none. We have greatly appreciated the structured approach to carrying out work and the subsequent support.

Phil Wright

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Testimonials

What our clients say

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For a labour resourcing company, sourcing the right candidates from across the UK is essential. Cross Digital have allowed us to do this by designing, developing and improving a bespoke website that is functional and user-friendly. Having a mobile-enabled site with a fully integrated content management system is proving to be very useful and also proving to be a key marketing tool to help us compete for new business.

Brendan McGrath

Engineering Futures

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What our clients say

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Cross Digital have done a great job with the website and rebranding for CBS. We have been getting very good feedback on the website, logos, letterheads and business cards. The website in particular is proving very beneficial and are outperforming our competitors online. Once again, many thanks for your help and support throughout the entire process.

Roland Tate

Controlled Blasting Services

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Need digital support outside of e-commerce?

We offer custom website and app development, digital marketing, and design services for businesses at any scale.

All Services
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Have A Project?
Your Success Starts here
- Let’s Work Together!

We’d love to hear from you, let’s have a conversation
about what we do and how we can help your brand.