Our Mission
We are your digital Sherpa
within the social care and health sector.

Cross Digital is a digital agency that focuses on the health and care sector. It provides services such as healthcare websites apps and digital marketing. Innovate UK, Lancaster University, Exeter University's College of Medicine and Health, Business West, and the Impact Lab have backed our business.

Health & Care Sector Challenges

Impact

We know that low occupancy levels will impact turnover, put a strain on management and get your staff worried.

Solution

We help increase occupancy levels by providing compassionate and knowledgeable advice leading to income generating websites and increased brand awareness to ensure maximum capacity.

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Impact

High staff turnover is indicative of the care industry, which impacts standards, can affect revenue and increases recruitment costs.

Solution

We can help with internal + external communications, create engaging jobs portals, drive the best candidates to your company and streamline the recruitment process, ensuring you have the best people working at your company.

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Impact

Default or legacy systems that are not human-centred cause stress, waste time, lead to inefficiencies and even create duplication of costs.

Solution

We help increase occupancy levels by providing compassionate and knowledgeable advice leading to income generating websites and increased brand awareness to ensure maximum capacity.

Start Your Project

Some of our clients and partners

EXPERTS IN health & cARE

Advancing Digital Health & Care with Allied Care.

When Allied Care set out to rebuild its website and enhance the user experience, they needed a partner who could bring a fresh perspective, keep scope under control and deliver a solution that supported business goals.

We assessed Allied Care’s digital presence and interviewed senior management and staff to understand all aspects of their digital needs.

We have helped Allied Care design, buy, support and optimise IT Infrastructures for the Digital Age. Our unique blend of technical expertise and business insight helps them to make long-term decisions about all aspects of their organisation’s IT including recruitment, finance and client engagement.

Our Services

Services

Health/Care Websites & Apps

The integral role of design as a culture in our organisation provides a human-centred approach, tools and expertise to help us better understand our users' behaviours and translate that insight into new ideas and feedback-led iterations for websites and apps. Fast and frequent testing of ideas and discussion with user groups and experts will build confidence in the proposed products and make our target market more likely to adopt solutions.

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Digital Marketing Services

We provide digital marketing services, including web and app development, design services, digital strategy and transformation to care and health sector suppliers, including 36 residential and domiciliary care providers (combined workforce of 700+ and 560+ clients/residents), professional services, care products and services, and assisted living.

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Care Access Platform

Care Access is an online care gateway that delivers all personalised care needs in one place, ensuring an individual's journey with care is easy, safe and community-based. Backed by Innovate UK and Lancaster University Cross Digital will deliver the Care Access gateway.

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Digital Innovations For Care

Our bespoke solutions are tailored to optimise your delivery of care services. Examples of these are: the Care App, Care Planning App, (Medication & Activities), Mobile Care Monitoring, Relatives Gateway, Group Reporting & Matching App.

Digital Audits

Rate your digital assets to find out what you need to do across your business to be competitive in this critical area.

Our Digital Audit uses four main principles:
Connectivity
- Improve engagement and connectivity between all stakeholders both internally and externally in a seamless way.
Automation - Reduce monotonous and laborious tasks to achieve efficiencies.
Analytics
- Provide data-driven insights to improve decision making.
Value - Drive change through relevant and pragmatic innovation.

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Ready for the digital transformation?  
Let us guide you there!