Our Privacy Policy



GDPR Consent Disclaimer

We would like to take this opportunity to provide you with the latest news, and updates, about or Products. Cross Digital takes your privacy seriously and will not not sell, share or publish to third parties, or in anyone your personal information without your consent. We will also only use your image or verbal contributions in accordance with the permission you give us.

Cross Digital will not publish personal details such as your address, telephone number or email address without your specific agreement, nor will we give or sell your personal information to anyone outside our company other than as stated above.

You may withdraw your consent at any time by contacting Cross Digital on info@cross-digital.co.uk or by mail 1 Highcroft Court, EX4 4RW, Exeter, United Kingdom. Any material held by Cross Digital will be deleted on request, however at that point it may not be possible to remove material from articles already published in hard copy or online.


This website is owned by Cross Digital Ltd at 1 Highcroft Court, Exeter, EX4 4RW and through it we collect personal data relating to sole trader and sole partner clients to promote and provide our products and services.  We will also collect personal data relating to company representatives of limited company clients.

​The promotion and provision of our products and services is processing necessary to fulfil a contract with the data subject or taking steps preparatory to entering into a contract for our sole trader and sole partner clients.  When we collect personal data relating to limited company representatives we do so in our legitimate business interests to enter into and support the contract with their employer.​

We collect names, business names and contact details, job title, and details of the product and services required.

If you telephone us for support we will ask for your name, business name, contact information and details of your enquiry.  This information will be shared with Cross Digital Ltd, a limited company which provides design, digital, advertising, consultancy and advice.

If you sign up for our newsletter we will use your email address to send you the information. If you change your mind about the newsletter you can unsubscribe or let us know by emailing us at info@cross-digital.co.uk.

Our records will be kept for the duration of the contract with the client and for six years thereafter. Accounting records are kept for seven years to meet HMRC requirements.


You have the right to ask for a copy of the personal data we hold that relates to you. If you think that information about you which we hold is incorrect or misleading you have the right to have the information corrected provided you can demonstrate that it is incorrect.  

You can also request the erasure of personal data relating to you in certain circumstances, where we do not require it to meet a legal obligation.  You can also request or restriction of processing so that your records are maintained beyond our usual retention period.  

You have the right to object to processing on the grounds that it causes you damage or distress and the right to take away a copy of your personal data in electronic format in certain circumstances.

If you are unhappy about the way we use your personal data or the way in which we respond to your request to exercise your data protection rights, you can contact our specialists at Cross Digital Ltd at 1 Highcroft Court, Exeter, EX4 4RW and you also have the right to lodge a complaint with a supervisory authority, the Information Commissioner at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.


Our website uses cookies for analytics and personalised content. “Cookies” are small text files that are stored on your computer. Cookies are used to aid navigation in relation to specific websites, so that if you visit that website again your preferences will be remembered. They may also supply information about you and your computer to the website owner.

You can view a list of cookies stored on your computer by selecting “Page” then “Web page privacy policy” in Internet Explorer. You can disable cookies in Internet Explorer by selecting “Page” then “Web page privacy policy” then “Privacy” and changing your privacy setting using the sliding bar.